JUST THUNDER EXPRESS SDN. BHD. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with us.
1. Information We Collect
We may collect the following personal information:
- Contact Information: Name, phone number, email address, shipping and billing addresses.
- Account Information: Login details, passwords, purchase history.
- Payment Information: Necessary payment details for transaction processing.
- Device & Usage Information: IP address, browser type, pages visited, and time spent on our website.
- Communication Information: Records of your communication with us, including emails, chat, or phone call logs.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders, including delivery and payment processing.
- To communicate with you regarding your orders, inquiries, or service updates.
- To provide customer support and after-sales service.
- To improve our website, products, and services through analytics.
- To send marketing emails or promotions if you have opted in.
- To comply with legal obligations and resolve disputes.
3. How We Share Your Information
We may share your information with:
- Service Providers: Payment processors, delivery partners, IT service providers, and marketing partners who assist in our operations.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred.
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including secure servers, encryption, and restricted access protocols to prevent unauthorised access, disclosure, or misuse.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, accounting, or reporting requirements.
6. Your Rights
You have the right to:
- Access, update, or correct your personal data.
- Request the deletion of your personal data where applicable.
- Object to or restrict the processing of your personal data.
- Withdraw your consent at any time (for marketing communications).
To exercise these rights, please contact us at:
📧 jamiesonbladae55@gmail.com
📞 +6017 204 1435
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and support marketing efforts. You may adjust your browser settings to disable cookies; however, this may affect site functionality.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a revised “Effective Date.”
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
📧 jamiesonbladae55@gmail.com
📞 +6017 204 1435
